We want you to be happy with your purchase. However, if you are not satisfied, you can return it for a refund. Below are the details of our return policy:

Return Policy
• Returns must be postmarked within 14 days of receiving your order.
• Items must be unused and in their original condition.

How to Return an Item
1. Contact Us: Email us at support@wndrmade.com to request a Return Merchandise Authorization (RMA) number.
2. Prepare Your Return: Once you have an RMA number, securely package your item in its original packaging, include your proof of purchase/packing slip, and write the RMA number on the package.
3. Send It Back: Mail your return to the following address:

Wndrmade, LLC
[RMA #]
P.O. Box 898
Kerhonkson, NY 12446

Important Notes
• Shipping charges are non-refundable.
• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping method for your return.

Refund Process
• Once we receive your return and verify it is in its original condition, we will process your refund.
• Please allow 3-5 business days for us to process your refund after receiving your return.
• Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
• You will receive an email confirmation once your refund has been processed.

Exceptions
• Non-returnable items: We cannot accept returns or exchanges for any used items, sales products, or customized/personalized products.
• Defective or damaged items: If your item arrives defective or damaged, contact us at support@wndrmade.com with photo evidence of the item and the shipping box. We will work with you to arrange an exchange.

NEED MORE HELP?
If you have any questions or need assistance, feel free to reach out to us at support@wndrmade.com. We value your feedback and are always happy to hear from you!