Trim candle wicks to less than 1/4 inch before every burn. Long, or crooked untrimmed wicks can cause uneven burning, or cause your candle to burn too quickly, produce soot, and reduce the fragrance.

We use all major shipping carriers. Delivery schedules can often times be impacted by Covid-19, bad weather, or the holidays. We alternate between USPS Priority Mail and UPS for all orders.

A tracking number will be provided to you once your order has been fulfilled. It may arrive sooner but if you do not receive your package in a timely manner, please be patient as we all work to get your order to you as quickly as possible during these crazy times.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at support@wndrmade.com and we’ll take you through the process.

All returns must be postmarked within 7 days of receipt of merchandise. All returned items must be unused and in its original condition. 

Please visit our Returns + Exchanges policy for more details.

You can contact us through our contact page! We will be happy to assist you.