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FREE STANDARD SHIPPING ON ORDERS $99+

BUY ANY 2 WNDRMADE CANDLES, GET 5% OFF, BUY 3 GET 10% OFF

FREE STANDARD SHIPPING ON ORDERS 99+

BUY ANY 2 WNDRMADE CANDLES, GET 5% OFF, BUY 3 GET 10% OFF

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Frequently Asked Questions

BOTANICAL CANDLES

WHAT MAKES WNDRMADE CANDLES UNIQUE?

Ditch the synthetic perfume aisle and choose nature instead. 🌱

At Wndrmade®, we don’t just draw inspiration from nature—it’s the essence of everything we do.

100% NATURAL INGREDIENTS
We craft our fragrances in-house using only aromatherapy-grade essential oils and botanical extracts. Wndrmade® fragrance accords are built with anywhere from 12 to 20 oils that we combine and fine-tune into one-of-a-kind natural perfumes, our take on the classic earthy scents that have inspired us.

NO SYNTHETIC FRAGRANCES OR DYES
We’ve chosen to avoid synthetic fragrance oils and molecular isolates, opting instead for a natural, artisanal approach to perfumery by using only essential oils and botanical extracts.

ARTISAN CRAFTSMANSHIP
Every candle is hand-poured and crafted in small batches to maintain the highest quality and attention to detail.

RESPONSIBLY SOURCED MATERIALS
Our ingredients come from environmentally conscious, industry-leading essential oil producers who prioritize ethical and sustainable practices.

VEGAN & CRUELTY-FREE
Our candles are made with a blend of coconut and soy wax, steering clear of fossil fuel-based waxes that are still common in the industry.

ECO-FRIENDLY PACKAGING
We prioritize eco-friendly materials, using natural paper labels, reusable vessels, recyclable packaging, and try to minimize plastic use whenever possible.

1% FOR THE PLANET x ONE TREE PLANTED
We pledge 1% of every sale to environmental preservation and plant a tree for each Wndrmade product you purchase.

WHY ARE WNDRMADE CANDLES SO EXPENSIVE?

When shopping for scented candles, you’ve probably noticed a wide price range, from under $20 to well over $100, for products that may seem similar. It’s easy to assume that higher prices are tied to brand recognition, marketing, or luxurious packaging. While that can be true for some brands, the real difference lies in the quality of the fragrance itself.

At Wndrmade®, we take a unique approach to crafting our candles. Our fragrances are created in-house using only all-natural, aromatherapy-grade essential oils and botanical extracts. Each recipe incorporates anywhere from 12 to 20+ carefully selected oils, blended to create one-of-a-kind perfumes, our modern take on timeless scents that inspire us.

Unlike many brands that rely on synthetic fragrance oils or molecular isolates ("natural" fragrance oils), we’ve consciously avoided these cheaper, pre-bottled alternatives. Instead, we focus on a natural, artisanal process, sourcing our oils from environmentally responsible, industry-leading global producers. Every ingredient is pure and natural, and we never use “fine” fragrance oils, “natural” fragrance oils, or dyes.

Our process is complex, time-intensive, and expensive due to our premium ingredients, but we believe it’s worth it. When you choose Wndrmade®, you’re investing in a product crafted with care and uncompromising quality—because you deserve nothing less.

ARE YOUR CANDLES SAFE TO BURN AROUND PETS?

Our candles are made with essential oils, botanical extracts, and natural waxes—no synthetics. Some essential oils can be a bit much for our furry friends, especially cats, so we recommend burning candles in a well-ventilated space and keeping them out of reach of curious paws. Aside from sensitivities, pets are naturally playful and inquisitive, so it’s best to avoid placing candles where they might be knocked over or explored too closely. If your pet has sensitivities or you’re unsure, it’s always best to check with your vet.

WHAT TYPE OF WAX DO YOU USE?

We use a coconut and soy wax ensuring a clean burn.

WHAT KIND OF WICKS DO YOU USE?

We use 100% cotton wicks in our candles, free from lead or zinc, ensuring a clean and safe burn.

HOW DO I EXTEND THE LIFE OF MY CANDLES?

The first burn of a candle is extremely important for ensuring that it burns evenly in the future. When lighting your candle for the first time, allow it to burn until the wax melts completely across the surface, making sure that it is reaching the edges of the container. This process may take a few hours, and as a guideline, let the candle burn for about one hour per inch of its diameter. Additionally, proper wick maintenance is essential. Avoid trimming the wick too short, as it can prevent the candle from burning hot enough and lead to tunneling. However, leaving the wick too long may cause the candle to burn too hot and produce smoke.

Please visit our Candle Care, Safety, and Tips page for more information.

FRAGRANCES

Are “Natural" Fragrance Oils the same as Essential Oils?

Not quite. While “natural” fragrance oils may begin with plant-based materials, but they are modified in a lab to isolate, enhance, or standardize specific scent compounds. While not always synthetic in origin, they are chemically altered and often include a mix of natural and synthetic components, including “nature-identical” aroma chemicals created to mimic plant scents.

It is also important to note that many “natural” fragrance oils contain synthetic compounds, despite being marketed as plant-based. Phrases like “infused with essential oils” are often used to make products appear more natural than they truly are. In most cases, these fragrances are lab-made, with only a small amount of essential oil added for marketing purposes.

They are not the same as pure essential oils or whole plant extracts.

At Wndrmade, we craft our fragrances using only pure essential oils and botanical extracts. We never use fragrance oils, whether synthetic or labeled as “natural.”

This commitment began as a personal one. After a health diagnosis, our co-founder Alice developed a heightened sensitivity to synthetic fragrance, often experiencing migraines and nausea from exposure. That experience inspired us to create Wndrmade as a truly natural alternative for those who want to avoid synthetic fragrance and appreciate the depth and beauty of real botanical ingredients. Our goal is to create plant-based fragrances that are intentional, complex, and genuinely rooted in nature.

What you smell is derived directly from plants. It is authentic, unmodified, and true to what nature intended. 🌱

Do essential oils last as long as fragrance oils?

They will not be as overpowering or artificially intense, and that by design. Fragrance oils, whether synthetic or labeled as “natural,” are often engineered to be cheaper, stronger, and more immediately noticeable. Essential oils are more nuanced. They speak with intention.

Our scents are meant to be subtle and natural, like walking through a forest or brushing against herbs in a garden. They evolve over time and tend to stay closer to the skin or linger gently in the air without overwhelming your senses or your space.

We design our fragrances to unfold gradually, creating a natural and atmospheric experience rather than a synthetic cloud. They may not smell as strong at first, but they last just as long and offer authenticity, complexity, and a true connection to the plants they come from.

Are your fragrances phthalate-free and made without synthetic preservatives?

Yes. All of our fragrances are phthalate-free and made without synthetic preservatives. We craft them in-house using only real plant ingredients — pure essential oils and whole botanical extracts. We choose not to use fragrance oils of any kind. Each ingredient is carefully selected to honor our commitment to creating authentic, plant-based formulations. Nothing is chemically reconstructed or designed to mimic nature.

Are your fragrances safe for people with allergies or sensitivities?

All Wndrmade fragrances are crafted with pure essential oils and whole botanical extracts, offering a thoughtful option for those sensitive to synthetic fragrance. Our products are free from fragrance oils, whether synthetic or labeled as “natural,” as well as phthalates and chemical preservatives. While both essential oils and natural fragrance oils can contain naturally occurring allergens, we prefer to use whole plant materials in their true form, rather than oils that are modified, reconstructed, or standardized in a lab. Natural fragrance oils are often processed to isolate or amplify certain scent compounds, which can increase the potential for sensitivity and reduce the authenticity of the scent experience.

If you have allergies to specific essential oils, feel free to contact us. We’ll be happy to confirm whether any are used in a particular blend.

WNDRMADE INCENSES

WHAT INGREDIENTS ARE USED IN YOUR INCENSE CONES?

Our incense cones are made using only natural, raw ingredients such as wood resins. We never use synthetic fragrances, ensuring a pure and natural experience.

HOW LONG DO YOUR INCENSE CONES BURN?

Each cone typically burns for approximately 12-20 minutes, filling your space with a natural and soothing aroma.

WHAT SCENTS ARE AVAILABLE IN YOUR INCENSE CONES?

Our incense cones are currently offered in Cedar, Sandalwood, and Palo Santo. Each scent is thoughtfully crafted to create a calming and grounding experience. We’re excited to expand our range with additional scents in the future and incense sticks are also on the way!

ORDERS + SHIPPING

HOW DO I TRACK MY ORDER?

You can track your order by following the tracking link in your shipping confirmation email or by logging into the Account Page, locating the order in question, and click on the tracking number listed.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We ship from New York so it depends on where you are located. Orders are processed within 1-3 business days and standard shipping will take an additional 5-8 business days to arrive. Expedited shipping options are available at checkout. Delivery details will be provided in your confirmation email.

We have been notified by our shipping carriers that there may be unexpected delays in receiving your packages. Please note that once the package is shipped, it is out of our control and shipping delays may happen occasionally, especially during peak shopping season or under severe weather conditions.

WHAT SHIPPING CARRIERS DO YOU USE?

We use most major shipping carriers. Delivery schedules can often times be impacted by bad weather or the holidays. We alternate between USPS or UPS and will choose one that will provide the fastest shipping to your shipping address.

A tracking number will be provided to you once your order has been fulfilled. It may arrive sooner but if you do not receive your package in a timely manner, please be patient as we all work to get your order to you as quickly as possible.

DO YOU SHIP INTERNATIONALLY?

Not yet, but this is something we're working on. Stay tuned!

CAN I RETURN MY ORDER?

We always aim to make sure our customers love our products, but if you do need to return an item or a full order, we're happy to help. Just email us directly at support@wndrmade.com and we'll take you through the process.

All returns must be postmarked within 14 days of receipt of merchandise and all returned items must be unused and in its original condition.

Please visit our Returns + Exchanges page for more details.

OTHER

Have a question that is not listed?

Please contact us at support@wndrmade.com and we are happy to help!