Our candles are made with essential oils, botanical extracts, and natural waxes, no synthetics. Some essential oils can be a bit much for our furry friends, especially cats, so we recommend burning candles in a well-ventilated space and keeping them out of reach of curious paws. Aside from sensitivities, pets are naturally playful and inquisitive, so it’s best to avoid placing candles where they might be knocked over or explored too closely. If your pet has sensitivities or you’re unsure, it’s always best to check with your vet.

We use a renewable soy and coconut blend, free of gluten, parabens, and phthalates to ensure a clean burn.

We use 100% cotton wicks in our candles, free from lead or zinc, ensuring a clean and safe burn.

The first burn of a candle is extremely important for ensuring that it burns evenly in the future. When lighting your candle for the first time, allow it to burn until the wax melts completely across the surface, making sure that it is reaching the edges of the container. This process may take a few hours, and as a guideline, let the candle burn for about one hour per inch of its diameter. Additionally, proper wick maintenance is essential. Avoid trimming the wick too short, as it can prevent the candle from burning hot enough and lead to tunneling. However, leaving the wick too long may cause the candle to burn too hot and produce smoke.

Please visit our Candle Care, Safety, and Tips page for more information.

At this time, we do not offer subscriptions. Quite honestly, we personally find subscriptions stressful. Having to remember to pause or delay an order, only to realize one processed before you were ready, can feel frustrating rather than convenient.

Instead, we offer a simple bulk discount so you can enjoy savings without the pressure. Purchase 2 candles and receive 5% off, or purchase 3 candles and receive 10% off. This allows you to stock up, enjoy a meaningful discount, and reorder only when it truly fits your needs.

Ordering multiple candles at once can also help reduce packaging and shipping frequency, which in turn helps lower the overall carbon footprint of each order.

Not quite. While “natural” fragrance oils may begin with plant-based materials, they are modified in a lab to isolate, enhance, or standardize specific scent compounds. While not always synthetic in origin, they are chemically altered and often include a mix of natural and synthetic components, including “nature-identical” aroma chemicals created to mimic plant scents.

It is also important to note that many “natural” fragrance oils contain synthetic compounds, despite being marketed as plant-based. Phrases like “infused with essential oils” are often used to make products appear more natural than they truly are. In most cases, these fragrances are lab-made, with only a small amount of essential oil added for marketing purposes.

They are not the same as pure essential oils or whole plant extracts.

At Wndrmade, we craft our fragrances using only pure essential oils and botanical extracts. We never use fragrance oils, whether synthetic or labeled as “natural.”

This commitment began as a personal one. After a health diagnosis, our co-founder Alice developed a heightened sensitivity to synthetic fragrance, often experiencing migraines and nausea from exposure. That experience inspired us to create Wndrmade as a truly natural alternative for those who want to avoid synthetic fragrance and appreciate the depth and beauty of real botanical ingredients. Our goal is to create plant-based fragrances that are intentional, complex, and genuinely rooted in nature.

What you smell is derived directly from plants. It is authentic, unmodified, and true to what nature intended. 🌱

They will not be as overpowering or artificially intense, and that is by design. Fragrance oils are often engineered to be cheaper, stronger, and more immediately noticeable. Essential oils are more nuanced. They speak with intention.

Our scents are meant to be subtle and natural, like walking through a forest or brushing against herbs in a garden. They evolve over time and tend to stay closer to the skin or linger gently in the air without overwhelming your senses or your space.

We design our fragrances to unfold gradually, creating a natural and atmospheric experience rather than a synthetic cloud. They may not smell as strong at first, but they last just as long and offer authenticity, complexity, and a true connection to the plants they come from.

Yes. Our fragrances are phthalate-free and made without synthetic preservatives.

We do not use fragrance oils. We use only real plant ingredients, including pure essential oils and botanical extracts. Every ingredient is carefully selected to stay true to our commitment to actual plant-based formulations. Nothing is chemically reconstructed or made in a lab to imitate nature.

All Wndrmade fragrances are made with pure essential oils and whole botanical extracts, offering a thoughtful option for those sensitive to synthetic fragrance. Our products are free from fragrance oils, as well as phthalates and chemical preservatives. If you have allergies to specific essential oils, feel free to contact us. We’ll be happy to confirm whether any are used in a particular blend.

Our incense cones are made using only natural, raw ingredients such as wood resins. We never use synthetic fragrances, ensuring a pure and natural experience.

Each cone typically burns for approximately 12-20 minutes, filling your space with a natural and soothing aroma.

Our incense cones are currently offered in Cedar, Sandalwood, and Palo Santo. Each scent is thoughtfully crafted to create a calming and grounding experience. We’re excited to expand our range with additional scents in the future and incense sticks are also on the way!

You can track your order by following the tracking link in your shipping confirmation email or by logging into the Account Page, locating the order in question, and click on the tracking number listed.

We ship from New York so it depends on where you are located. Orders are processed within 1-3 business days and standard shipping will take an additional 5-8 business days to arrive. Expedited shipping options are available at checkout. Delivery details will be provided in your confirmation email.

We have been notified by our shipping carriers that there may be unexpected delays in receiving your packages. Please note that once the package is shipped, it is out of our control and shipping delays may happen occasionally, especially during peak shopping season or under severe weather conditions.

We use most major shipping carriers. Delivery schedules can often times be impacted by bad weather or the holidays. We alternate between USPS or UPS and will choose one that will provide the fastest shipping to your shipping address.

A tracking number will be provided to you once your order has been fulfilled. It may arrive sooner but if you do not receive your package in a timely manner, please be patient as we all work to get your order to you as quickly as possible.

Not yet, but this is something we're working on.

We always aim to make sure our customers love our products, but if you do need to return an item or a full order, we're happy to help. Just email us directly at support@wndrmade.com and we'll take you through the process.

All returns must be postmarked within 14 days of receipt of merchandise and all returned items must be unused and in its original condition.

For quality and safety reasons, all Eau de Parfum fragrance purchases are final. We’re unable to accept returns or exchanges once they leave our studio. If you’re new to our scents, we recommend starting with a 2 ml sample to find the one that resonates most with you. Eau de Parfum must be unopened / unused and in their original condition. 

Please visit our Returns + Exchanges page for more details.

During the warmer or very cold months, your candle ships with a thermal wrap to help guard against extreme temperatures while in transit. We hope you’ll keep and reuse it. It’s surprisingly useful for keeping items cool or adding padding to future shipments. There may be supermarkets or facilities that will take it for recycling. We’re currently exploring more natural, eco-friendly alternatives.

We're happy to help! Please email us at support@wndrmade.com and we will get back to you as soon as possible.