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Privacy Policy

Privacy Policy
Last updated: October 18, 2025


Wndrmade®, LLC (“Wndrmade,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit wndrmade.com (the “Site”) or otherwise interact with us.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

 

 

1. Scope

This Privacy Policy applies to visitors and customers located within the United States.

We do not currently ship or offer our products outside the U.S., and we do not intentionally market to or collect information from individuals located outside the United States.

 

2. Contact Information

If you have any questions, requests, or complaints about this Privacy Policy or our data practices, please contact us at:


Wndrmade, LLC

PO Box 898

Kerhonkson, NY 12446

Email: support@wndrmade.com

 

3. Information We Collect

We collect certain information when you interact with our Site or make a purchase.

a. Device Information

  • Purpose: To load the Site correctly, analyze traffic, and improve performance.

  • Source: Automatically collected through cookies, log files, pixels, and analytics tools.

  • Examples: IP address, browser type, device type, time zone, cookie identifiers, pages or products viewed, search terms, and Site interactions.

  • Shared with: Shopify (our website host) and analytics providers such as Google.

 

b. Order and Account Information

  • Purpose: To process purchases, fulfill orders, verify payments, and provide order updates.

  • Source: Provided directly by you during checkout or account creation.

  • Examples: Name, billing and shipping address, payment details, email, and phone number.

  • Shared with: Shopify, payment processors (e.g., Shopify Payments, PayPal), shipping carriers, and email notification providers.

 

c. Customer Support

  • Purpose: To assist with orders, returns, or product inquiries.

  • Source: Provided by you when contacting us.

  • Examples: Name, email, phone number, order details, and any information you provide.

  • Shared with: Customer service tools or communication platforms.

 

d. Marketing Communications (If You Opt In)

  • Purpose: To send you updates, promotions, and product news consistent with your preferences.

  • Source: Collected when you sign up for our newsletter or opt-in during checkout.

  • Examples: Name, email, and purchase history.

  • Shared with: Email marketing tools (e.g., Klaviyo).

 

4. How We Use Your Information

We use personal information to:

  • Provide and fulfill products and services

  • Communicate with you about orders or inquiries

  • Process payments securely

  • Prevent and detect fraud

  • Improve our Site and offerings

  • Send marketing communications (if you have opted in)

  • Comply with applicable legal obligations

 


Wndrmade does not sell or rent your personal information.

 

 

 

5. Sharing Information

 


We may share information with trusted service providers who help us operate our business, including:

 

  • Shopify (our e-commerce platform) – Shopify Privacy Policy

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping partners (e.g., USPS, UPS)

  • Marketing and analytics providers (e.g., Google Analytics, Klaviyo)

  • Professional service providers (e.g., IT, accounting, or legal support)

 

We may also share information when required by law or to protect our rights.

 

6. Cookies

Cookies help us remember your preferences, understand usage patterns, and improve your browsing experience.

You can manage or disable cookies through your browser settings. Blocking cookies may affect how the Site functions.

Learn more at www.allaboutcookies.org.

 

7. Data Retention

We retain your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes.

You may request deletion of your data at any time (see Section 10).

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encrypted data transmission (HTTPS), secure payment processing, and restricted access.

However, no online system is completely secure.

 

9. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have rights under U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in Virginia, Colorado, Connecticut, and Utah. These rights include:

  • Right to Know: Request the personal information we collect about you.

  • Right to Delete: Ask us to delete your information, subject to exceptions.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Opt Out: Opt out of sharing for targeted advertising (Wndrmade does not sell data for monetary value).

  • Right to Non-Discrimination: You will not be discriminated against for exercising your rights.

To exercise your rights: Email us at support@wndrmade.com.

We will verify your identity before fulfilling your request.

You may also authorize an agent to act on your behalf.

 

10. Do Not Track

Our Site does not respond to “Do Not Track” signals at this time. You can adjust your ad or cookie preferences through your browser or device settings.

 

11. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from minors. If you believe a child has provided us with personal information, contact us and we will delete it.

 

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. The updated version will include a new “Last updated” date and take effect immediately upon posting.

 

13. Accessibility

Wndrmade is committed to making our website and online services accessible to all users, including those with disabilities.

If you experience any difficulty accessing information on our Site, please contact us at support@wndrmade.com with “Accessibility” in the subject line and describe the nature of the issue. We will make reasonable efforts to assist and provide the content in an accessible format.

 

14. Contact Us

For questions, privacy requests, or complaints, please contact:

Wndrmade, LLC

PO Box XXX

New York, NY 10013

United States

Email: support@wndrmade.com

 

Cookie Notice

This website uses cookies to improve your experience, perform analytics, and help us understand how visitors use our site.

You can manage your cookie preferences or opt out of analytics cookies through your browser settings.

By continuing to use this Site, you consent to the use of cookies in accordance with this policy.

Learn more in our full Privacy Policy.

 

Do Not Sell or Share My Information

Wndrmade does not sell personal information for monetary gain.

Some data (such as website analytics or ad performance) may be shared with trusted partners to improve your browsing or shopping experience.

You can opt out of data sharing used for targeted advertising by contacting us at support@wndrmade.com with the subject line “Do Not Sell or Share My Information.”